Partners

Finding the right business partners is a key ingredient for most successful businesses. ECALIBER is continually searching for new products and partners to add to its solution offerings. The guidelines for establishing partnerships are pretty straightforward; they need to be the best-in-our-class products and services. 

ECALIBER has a proven track record of delivering products and services to our clients in a fast, efficient and highly effective manner. Getting solutions into production efficiently and accurately is the key differentiator for ECALIBER. Each of our partners provide high-level proven services and solutions that, when combined with ECALIBER's exceptional software and utility expertise, allow for successful and quick implementation that meets each clients expectations. Unlike many pure software companies, we operate in the industry that we service. Our experts know both the solutions they provide and the utility industry they serve. Our partners help to fill in any gaps.

Each of our software partners are credible in their expert field, offering proven solutions that ensure quality, return on investment, choice, innovative technology and a promise for long term relationships. Our partners provide a broad range of expertise ranging from Customer Information Systems to disaster recovery measures. Our clients have the opportunity to have all their industry needs met in one place, allowing for competitive pricing, shared administrative processes and consistency in the delivery of services.

Abicus Corp

In partnership with Abicus, ECALIBER offers expertise in Asset Management, Asset Investment, Strategy, Operations Management, Performance Management and Resource Management. As the burdens of regulatory compliance squeeze utilities, Abicus offers a broad suite of services and solutions that enable utilities to remain compliant with its various regulators, while also maximizing returns on its assets. Access to quality data is a key element of making informed decisions and tracking the operational performance of a utility's assets, letting utilities focus on customer service excellence. This effective asset management approach is helping utilities make better capital investment decisions and assists in gaining PSAB 3150 and IFRS compliance. Abicus' best-in-class solutions are delivered through either a hosted service or on-site database and work on a level of efficiency with all sized companies. Change Management is a key element to success in any new product or solution and our team follows "Best Practices" which maximize the results of our projects. 

Coulter Meter Service

In February 2007, ECALIBER acquired Coulter Meter Services Inc. ("Coulter"), bringing new depth to our metering services including the control to regulate water usage through flow meter devices. Coulter is the industry leader in metering services for water meter devices in the province of Ontario. As an independent water service company, Coulter's team of experts are highly trained on all makes and models of water meter units and have a reputation of accuracy and professionalism which allows them to gain and retain the respect of their customers. In addition to providing exceptional water meter service, Coulter's on-site test facility exceeds the requirements set out by Measurement Canada.  

To find out more about Coulter please visit  www.coulterservices.ca

CRU

CRU, another ERTH corporate entity, is a leader in utility maintenance and engineering.  Municipalities and developers rely on CRU Solutions to construct, maintain and respond to emergency demands for power lines and traffic lights. CRU boasts a team of skilled and dedicated professionals, working with the latest equipment and technologies. Their experts draw upon diverse experiences to offer intelligent forecasting and planning for projects. CRU has the instinct for knowing the solutions to critical issues and the engineering expertise to help clients arrive at the true path to success. CRU specializes in on-site design engineering, providing essential knowledge, planning and certification for our technologies. When in need, CRU provides outsourced teams to municipalities in times of emergency and for additional construction and maintenance projects. Each aspect of CRU works together, providing timely, reliable and expert connections our customers can count on.

To find out more about CRU Solutions please visit us at www.crusolutionsinc.com

E360

E360 is a forward-thinking renewable energy supplier dedicated to offering knowledge, experience and expertise to businesses in search of new energy, emission and technology tools. E360 is committed to supplying environmentally-friendly and cost-efficient energy service solutions by offering a variety of service initiatives to better your business. Services include: renewable generation solutions (solar, wind, biomass and water energy generation), emission management of credit creation, trading, tracking and reporting of energy use and energy management software such as Utilismart. Together these services provide new avenues for businesses through exceptional knowledge-based consultation and superior project development. E360 is committed to offering sustainable solutions that influence change in the world, benefitting both you and your customers.

To find out more about E360 please visit www.e360inc.com

Harris Computer Systems

As the foundation of ECALIBER's business model, Harris Computer Systems provides software solutions for utilities and municipalities. In 2005 ECALIBER was the first company to partner with Harris, thus enabling clients to pursue a hosted environment for their software products. Harris' software equips clients with a solid return on their investment and the ability to choose the best solution for their unique needs. Harris combines customer choice with profitable growth in an environment of openness and credibility - at Harris they do the right thing when it comes to their customers. Harris' commitment to choice extends far beyond features and functionality; they have the right solution for any decision criteria: full integration, technology, financial returns, complementary business partners, national presence, regional structure and extensive business-driven product extensions.

To find out more about Harris please visit www.harriscomputer.com

Loris Technologies Incorporated

Incorporated in 1980, Loris Technologies Inc. is a leading innovator in the development of document imaging and document management software systems. Their expertise has helped clients like Ford, Volvo, Rogers Communications, ICI, Deutsche Bank and UBS compete more effectively in the global marketplace. In partnership with Loris, ECALIBER is committed to supplying businesses with superior digital storage technologies that are secure and efficiently provide "real world" business solutions. Loris' innovative technologies and no-nonsense business approach has earned their business a broad range of enterprises. Loris develops solutions capable of digitally storing and organizing records of your business, creating a global database that is accessible to you at any time. The software eliminates production and storage costs through the creation of digital edits and copies, generating an eco-friendly Data Management approach. The software is fully hosted and integrated with the various ECALIBER software solutions.

To find out more about Loris please visit us at www.loristech.com

Paymentus

ECALIBER's partnership with the real-time bill payment company, Paymentus, offers utility customers 24/7 telephone and online credit card payment options. Their experienced staff and knowledgeable utility expertise positions them as the forerunning bill payment organization suited to fit the needs of the North American utility market. Making bill payment easy for your customers helps build credibility, ensuring superior customer service and excellent equity for your business. Paymentus offers new and innovative services carried out by staff with the capability to create, sustain and execute the software. Paymentus solutions relieve the volume of customer service payment inquiries and technical support so your company can focus on what matters most - providing exceptional utility service.

To learn how Paymentus can help your company visit www.paymentus.com

The SPi Group

The SPi Group is a Toronto-based provider of services and solutions primarily to the utility and energy industry. SPi’s technology portfolio includes secure, reliable and auditable data transport solutions, and a variety of billing and settlement solutions, based on portable, open standards. SPi’s team of highly skilled IT and energy industry professionals developed these technologies that operate mission-critical business processes for over 70 public and private sector clients.

To learn more about The SPi Group please visit www.thespigroup.com

Springboard Management Inc

Springboard concentrates on developing and managing software specific to automated regulation and risk management solutions for the utility and municipal sectors. Springboard develops operational efficient solutions to help utilities function optimally. The RRAM (Regulation and Risk Assessment Management) software developed by the experts at Springboard is an innovative software tool dedicated to ensuring utility businesses comply with industry standards and regulations. The management system experts at Springboard are knowledgeable in various industries, specializing in developing solutions that feature four management initiatives: Regulation Management, Risk Assessment Management, Document Control and Training Management. Springboard's innovative software, together with ECALIBER's team of technical experts, provides utilities with the essentials needed for day-to-day practices.

Learn more about Springboard at: www.springboardmgnt.com

Tele-Works

For over twenty years, Tele-Works has been the industry leader in Integrated Voice Response (IVR) solutions in the information and communication industry.Their experienced team of engineers, researchers and communication specialists have developed high-end web interfacing and IVR solutions proven to satisfy customer service objectives and standards. As an expert in customer relations, ECALIBER has partnered with Tele-Works to host their IVR solutions for municipalities and utilities. IVR provides your customers with 24/7 access to account information, ensuring profitability through outbound calling notifications on late payments and pending business. A hosted IVR system can allow your call center to focus on what really matters - maintaining exceptional customer service.

To learn more about how Tele-Works can benefit your company visit them at http://www.tele-works.com/.

Utilismart

ECALIBER is a majority shareholder in the largest provider of Wholesale and Retail Settlement services in the province of Ontario, Utilismart Corporation. Utilismart Corporation specializes in operating a web-based service, that provides local utilities and large power users with the service and information needed to make informed business decisions about electricity usage. Utilismart helps companies manage their energy consumption more effectively and manage their costs more efficiently. The knowledge and information from our utility experienced staff, as well as our work with existing customers, equips Utilismart with the tools necessary for continued growth within the utility sector, providing robust products that meet the needs of our customers.

Learn more about Utilismart at www.utilismartcorp.com